Website assistant
Explain services, answer common questions and route visitors to the right channel.
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Give Users the Right Answer at the Right Moment
We design assistants that use approved knowledge, respect clear limits and escalate when a person should take over.
Assistant use cases
Every assistant starts with a defined task, trusted sources and explicit action limits.
Internal helper
Search approved documents and help teams find procedures faster.
Task agent
Collect details, create records or trigger approved workflow steps.
Assistant components
Knowledge
- Source selection
- Content cleanup
- Grounded answer rules
Conversation
- Intent flows
- Brand voice
- Human handoff
Control
- Permission limits
- Logs and analysis
- Test scenarios
Chatbot process
Define the job
Set the topics, tasks and boundaries.
Prototype with knowledge
Test real questions against approved content.
Launch and learn
Integrate, monitor unanswered questions and improve.
Frequently Asked Questions
Will the chatbot answer everything?
No. A reliable assistant answers within its approved scope and escalates uncertainty.
Can it connect to WhatsApp or a website?
Integration depends on the channel’s official APIs and account requirements.